Privacy Policy

Privacy Policy

Effective Date: October 1, 2025

RecruitSmart (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Services, website (recruitsmart.io), portal, and related features.

1. What This Policy Covers

  • Personal data collected from users of our website, customers who use our recruitment tools, applicants (candidates), staff, third parties, visitors.
  • Includes data collected online, through forms, via integrations, uploaded documents, usage data etc.

2. Data We Collect

We may collect the following categories of personal data:

Category Examples
Account Information Name; business name; email address; password; phone number; billing address.
Customer Data / Candidate Data Resumes, CVs, applicant profiles; qualifications and documents; references; interview data; work history; contact details; communications; performance data.
Usage Data How you use our Services, features, pages visited, time and duration of visits, IP addresses, device/browser type, logs.
Cookies & Tracking Session cookies; analytics cookies; third-party trackers (if any); performance monitoring.
Support & Communications Records of support requests; correspondence; feedback.

3. How We Collect Data

  • Directly from you: when you sign up, upload documents, apply for jobs, fill out forms.
  • From third parties: e.g. references, qualifications verification services, background check providers.
  • Automatically: via usage logs, cookies, web beacons etc.
  • From integrations or partners (e.g. calendar integrations, email integrations), if enabled by you.

4. Purposes for Data Use

We use personal data for:

  • Providing, operating, maintaining, and improving the Services.
  • Managing your Account, billing & subscriptions.
  • Enabling features such as applicant tracking, interviews, compliance, job postings, matches etc.
  • Communicating with you (notifications, support, marketing if opted in).
  • Security, fraud detection, integrity of Services.
  • Legal, regulatory, audit compliance.

5. Legal Basis for Processing (if applicable)

Depending on your location, processing may be based on:

  • Performance of contract (to provide Services you requested);
  • Your consent (for marketing, cookies, etc.);
  • Legitimate interests (e.g. improving our platform, security, fraud prevention), provided those interests do not override your rights;
  • Compliance with legal obligation.

6. Disclosure & Sharing

We may share your personal data with:

  • Service providers / vendors who process data on our behalf (e.g. hosting providers, payment processors, background check services).
  • Affiliates and subsidiaries.
  • When required by law, regulation, legal process, or governmental authority.
  • In connection with a merger, acquisition, sale of company assets, or financing.

We do not sell your personal data.

7. Data Retention

  • We retain your data for as long as necessary to fulfill the purposes set out in this policy, including legal or regulatory requirements.
  • On account termination, we may retain certain Customer Data for a reasonable period (for backup, audits) after which it will be deleted or anonymised, unless further retention is required by law.

8. Security Measures

  • We implement industry standard technical and organisational security measures (e.g. encryption in transit & at rest, access controls, secure data centers) to protect personal data.
  • We also maintain policies and training for employees to guard against unauthorised access.

9. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Access: request a copy of your personal data we hold.
  • Correction: correct inaccurate or incomplete data.
  • Deletion: request deletion of your personal data (subject to legal retention obligations).
  • Portability: receive your data in structured, machine-readable form or transfer it.
  • Objection & Restriction: object to processing in certain circumstances; restrict processing.
  • Withdrawing Consent: where processing is based on consent, you may withdraw it.

To exercise your rights, contact us at ss@recruitsmart.io.

10. Cookies & Tracking Technologies

  • We use cookies and similar tracking technologies to operate the website, analyse usage, and deliver relevant features.
  • You may control cookies via your browser settings. Some cookies are strictly necessary; others are optional.

11. International Data Transfers

  • Your data may be transferred to, stored, or processed in countries other than your residence.
  • When transfers occur, we ensure that appropriate safeguards are in place (e.g. standard contractual clauses, similar protections).

12. Children’s Data

  • Our Services are not directed to children under [13/16] years old (depending on jurisdiction).
  • We do not knowingly collect personal data from children under the age threshold.

13. Changes to Privacy Policy

  • We may update this Privacy Policy from time to time. If changes are material, we will notify you (e.g. via email or notice on the website).
  • Continued use after updates means you accept the revised Policy.

14. Contact Information

If you have any questions about this Privacy Policy or your data rights, contact us at:

  • Email: ss@recruitsmart.io
  • Address: 17 Hanover Square, London, W1S 1BN; Boulevard Tower 1, Sheikh Mohammed Bin Rashid Blvd, Dubai